Support
We're here to help.
Contact us: email support@example.com and we'll reply within two business days.
Common questions
How do I block my betting apps?
On the Home screen, tap Stop Gambling. Allow Screen Time access, choose your betting apps, check the websites, then tap Turn on my block. Nothing is blocked until that last step.
How do I get a break?
Tap Message on your partner's card and send a request. Your partner gets a text with a link and can approve 30 minutes, suggest waiting together, or ask you to hold off.
What if my partner can't be reached?
You have three emergency unlocks in Settings. Each one lifts the block for 15 minutes, then it comes back on its own. Your partner is told when you use one, and they don't come back.
My partner didn't get the invitation text.
Check the number in Settings, then Accountability partner. If they haven't accepted yet, you can correct the number once.
How often can I change my partner?
Once a week. If your partner declines, you can choose someone else right away.
I'm a partner. How do I stop the texts?
Reply STOP to any Sidelined text. See our SMS terms.
How do I cancel my subscription?
In the app, go to Settings, then Manage subscription. Or on your iPhone: Settings, your name, Subscriptions.
How do I delete my account?
Email support@example.com from the email on your account and we'll delete everything within 30 days.
Need help now?
If gambling is hurting you or someone you know, free, confidential help is available 24/7. Call or text 1-800-GAMBLER.